Politique d’expédition

Shipping Policy – Worldwide Delivery

At LolitaFetch, we ship worldwide using a single reliable method: International Air Mail Small Parcel.
Our goal is to provide safe, affordable, and trackable delivery for Lolita lovers across the globe.

Order Processing Time

In-Stock Items

Processing Time: 3 business days
After your order is placed, we purchase items directly from the original Taobao brands, perform quality inspections, and prepare the shipment.

Pre-Order / Made-to-Order Items

Processing Time: Based on the brand’s official schedule
Each brand follows its own release and production timeline.
Estimated timelines are listed on the product page.
If the brand announces any updates or delays, we will inform you promptly.

Combined Orders:
Orders containing both in-stock and pre-order items will be shipped together unless you request separate shipments.

Shipping Method

International Air Mail Small Parcel

Delivery Time: 8–15 business days (varies by destination)
Tracking: Full tracking provided
Coverage: Over 80 countries and regions
Duties: For certain destinations (such as the US/EU via special-line parcel), duties may be included in the shipping fee and labeled as “Duties Included” at checkout.

Shipping fees are automatically calculated at checkout based on destination and package weight.

Tracking Your Package

Once your order has been shipped, you will receive a confirmation email containing your tracking link.
Tracking updates become available through your local postal service once the parcel enters your country.

Customs and Taxes

Most destinations do not incur additional customs duties.
Some regions include duties directly in the shipping fee.
Any customs charges that may apply are the responsibility of the recipient.
Shipping fees are non-refundable for parcels refused due to customs issues.

Please check your local import regulations if you are unsure about your country’s policies.

Delays and Exceptions

International shipping may be affected by factors such as:

  • Customs inspections

  • Local postal delays

  • Weather conditions

  • Regional policy changes

If your package exceeds the estimated delivery window by more than 20 business days, please contact us for assistance.

Customer Support

Email: lolitatetch@gmail.com
You may also reach us through the Contact Us page on our website.

We are committed to providing reliable worldwide delivery and bringing authentic Taobao Lolita brands to you at original prices, without agency markups.