How to Order from LolitaFetch
New to buying Lolita fashion online? No worries! Here is a simple step-by-step guide to help you shop with confidence.
Step 1: Browse & Choose Your Dress
Explore our collections of JSK Dresses, OP Dresses, Sweet Lolita, and more. We carry authentic pieces from top Taobao indie brands like ZhiJinYuan, NyaNya, and Chocolate Cat.
Step 2: Pick Your Size
Each product page has a detailed size chart with measurements in cm. Lolita sizing differs from Western sizing, so please measure yourself carefully. If you are between sizes or unsure, contact us — we are happy to help!
Tip: Check our Size Guide for general advice on Lolita sizing.
Step 3: Add to Cart & Checkout
Once you have found your dream dress, add it to your cart and proceed to checkout. We accept:
- PayPal (with Buyer Protection)
- Shop Pay
- Apple Pay
- All major credit cards
All payments are processed securely through Shopify.
Step 4: Quality Inspection
Before your order ships, we inspect every item for print clarity, stitching quality, color accuracy, and completeness. If anything does not meet our standards, we will contact you with options.
Step 5: Global Shipping
We ship worldwide via DHL, EMS, and trusted regional carriers. All prices include customs duties and taxes — no surprise fees on delivery. You will receive full tracking information.
Delivery: 7–15 business days to most destinations.
Step 6: Enjoy Your Dress!
Your order arrives ready to wear. If you have any issues, our 7-day return policy has you covered, and our team of Lolita enthusiasts is always here to help with sizing, styling, or anything else.
Frequently Asked Questions
Do I need to register an account?
No, you can check out as a guest. But creating an account lets you track orders and save favorites.
Are the dresses authentic?
Yes! We source directly from official brand stores. Every piece is 100% authentic.
What if the dress does not fit?
Contact us within 7 days of delivery. We will help you arrange an exchange or return.
Do you offer plus sizes?
Yes! Many of our dresses come in extended sizes or feature adjustable shirring. Check our Curvy-Friendly collection.
How do I contact you?
Email us at lolitafetch@gmail.com or use our Contact page. We respond within 24 hours.